Are Recovery Advocates Licensed Investigators?

While no certification is required to resolve any identity theft issue, our recovery advocates are CITRMS (Certified Identity Theft Risk Management Specialist) certified through the ICFE (Institute of Consumer Financial Education). We also require all our recovery advocates to complete the Identity Theft Victim Assistance Training, sponsored by the Department of Justice.

These industry-specific certifications enhance awareness of the particular presentations of identity theft, thereby more effectively training the recovery advocates in detecting identity theft and fraud issues to help them better assist you in all matters, from detection to resolution.

Worried you may have had your identity stolen? Read more about common signs you may have been a victim of identity theft.